Sophie Natasha
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  • HOME
  • NEW ARRIVALS
  • SHOP
    • BUNTING >
      • LARGE BUNTING
      • PERSONALISED BUNTING >
        • LARGE PERSONALISED BUNTING
        • MINI PERSONALISED BUNTING
      • MINI BUNTING
      • GARLAND >
        • PERSONALISED GARLAND
        • THEMED GARLAND
        • PAPER GARLAND
    • STORAGE BAG >
      • PERSONALISED DRAWSTRING BAG
      • DRAWSTRING BAG
    • BLANKET >
      • PRAM BLANKET
      • TODDLER BLANKET
      • QUILT BLANKET
      • SINGLE BLANKET
    • CUSHION
    • TABLE RUNNER
    • CHRISTMAS >
      • ADVENT BUNTING
      • CHRISTMAS BUNTING
      • CHRISTMAS GIFT BAGS
      • STOCKINGS
      • TABLE RUNNERS
    • CUSTOM ORDERS
  • SALE
  • ABOUT
    • OUR SERVICE
    • STOCKIST
    • CUSTOM ORDERS
    • EVENTS
    • RETURN POLICY
    • PRIVACY POLICY
  • FAQ
  • CONTACT
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YOUR CART

FAQ

Can I request a specific fabric print?
Fabric requests can be taken. We do stock a wide range but as we are small we cannot stock all fabrics. With fabric requests we source the fabrics and send pictures to you. We can then discuss which fabrics you like then process to ordering in your specific fabric requests.
 
Are the blankets suitable from birth?
Yes all blankets are suitable from birth. All fabrics we use are 100% cotton. The Plush dimple fleeces we use on the blankets are certificated to be suitable.
 
Does it cost more for a custom order?
All custom orders are priced the same as standard stock. No extra charges are added. All cost will be stated before placing the order.
 
Can I collect?
Yes all items can be collected from Loving By Nature. Loving By Nature is situated in Dorchester, Dorset. Place the order by using the code COLLECTION at the checkout then you will be emailed once your order is ready to collect.

Can this bunting be longer?
Bunting can be any length. If you need a specific length then we can make an order to fit.
 
Do you have a shop?
No unfortunately I do not have a shop. Sophie Natasha is a home run business. However, we are stocked at Loving By Nature in Dorchester, Dorset.
 
How do I order?
There is 3 ways you can order. First way you can place an order on the website. Second way to order is by sending me a message with your order request, and then I can send an invoice to your email. Lastly I have a shop on Etsy which has all the same products as the website.
 
How long will my order take to make?
Each order can vary due to the product or quantity order. However, we try to get every order out within 7 to 10 working days. If orders are needed by a certain date then please message us. If the request is reasonable we will work around trying to make the order and get it to you within that time scale. 
 
What size are the flags?
We have 2 different sized flags Large and Mini. The Large flags measure 24.5 x 18cm and the Mini flags measure 11 x 9cm. The spaces between the flags are approximately 2cm.
 
How do I work out how long I need the bunting?
There is 2 ways you can measure how long you need. You can either have the bunting tight to the wall that you can work out by measuring the wall or you can have the bunting draping. For a draping bunting measure the area or wall you want the bunting then add an extra 20%.
 
How do I wash the bedding?
You can was all the blankets at 30 degrees. Please be aware that there can be some shrinking. The blankets cannot be tumble dries, bleached or dry cleaned. The plush dimple fleece backing does not fade in the wash. 
 
How do I hang the bunting?
All buntings are finished with loops at either end for ease with hanging. The ends can be hooked on screws, hooks or pinned to the wall or celling or any room.
 
Can I have a specific letter colour on the bunting?
The letter colouring can be any colour. Please request the colour you want my contacting us.
 
How long is delivery?
All orders for posted 1st class signed for with Royal Mail. Usually delivery will be 1-3 working days. If there is any problem with not receiving your order then please contact us to track down your order.

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